Shipping & Delivery

Last Updated: August 27, 2026

At ByNouri, we are committed to making your shopping experience as smooth and reliable as possible. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Once your order has been successfully placed and payment has been confirmed, we will begin processing your order.

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During promotional periods, holidays, or periods of unusually high order volume, processing may take slightly longer.

You will receive an order confirmation after placing your order and a shipping confirmation with tracking information once your package has been dispatched.

2. Shipping & Delivery Times

Delivery times depend on your location and the shipping method selected at checkout.

  • Standard Delivery: Approximately 3–7 business days
  • Express Delivery: Approximately 1–3 business days, where available
  • International Delivery: Approximately 7–21 business days, depending on the destination

Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer due to weather, holidays, customs processing, carrier delays, or other circumstances outside our control.

3. Shipping Charges

Shipping charges are calculated based on your delivery location, order size, and selected shipping method.

The applicable shipping fee will be displayed at checkout before you complete your purchase.

From time to time, ByNouri may offer promotional or free-shipping offers. Any applicable conditions will be clearly communicated on our website.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where tracking is available.

Please allow some time for the carrier's tracking system to update after your order has been dispatched.

5. International Shipping

For international orders, delivery times may vary depending on the destination country and local customs procedures.

Customers may be responsible for any applicable customs duties, import taxes, VAT, or other charges imposed by their destination country. These charges are outside ByNouri's control and may not be included in the order or shipping price.

6. Delivery Delays

While we work with our shipping partners to deliver orders within the estimated timeframe, unexpected delays can occasionally occur.

Delays may result from:

  • Severe weather conditions
  • Public holidays
  • High shipping volumes
  • Carrier or transportation disruptions
  • Customs clearance
  • Incorrect or incomplete delivery information

If your order appears to be significantly delayed, please contact us, and we will do our best to assist you.

7. Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before completing your order.

If you provide an incorrect or incomplete address and the order has already been shipped, ByNouri may not be able to change or redirect the package. Additional shipping charges may apply if the package needs to be reshipped.

8. Damaged or Missing Orders

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and products.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team so we can investigate the shipment with the carrier.

9. Changes to This Policy

ByNouri reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about your order, shipping, or delivery, please contact our customer support team.

ByNouri
Email: info.bynouri@gmail.com
Phone: 516-669-4690

We are always happy to help and will do our best to ensure your ByNouri order reaches you safely and on time.