FAQ

The Peptide Barrier Balm is a rich, comforting skincare balm created to help support the skin’s moisture barrier, seal in hydration, and leave skin feeling soft, smooth, and deeply nourished.

The Peptide Barrier Balm is designed to complement a variety of skin types, especially skin that feels dry, dehydrated, or in need of extra moisture and comfort.

Apply a small amount to clean skin as the final step of your skincare routine. Gently smooth or press the balm into the skin, focusing on areas that need additional moisture.

A little goes a long way.

Yes. The Peptide Barrier Balm can be incorporated into your morning or evening skincare ritual depending on your skin’s needs.

When using it during the day, follow with sunscreen.

We recommend applying your products from lightest to richest in texture.

Cleanse → Treat → Moisturize → byNouri Peptide Barrier Balm

The balm is designed to be used toward the end of your routine to help seal in moisture.

Yes. Apply a small amount and allow it to settle into the skin before applying makeup. Because the formula is rich, start with a light layer and add more only where needed.

Start small. A thin layer is typically all you need. You can always apply a little more to areas that need additional nourishment.

Yes. It can be incorporated into your daily skincare routine according to your skin’s needs.

Everyone’s skin is different. If you have sensitive or reactive skin, we recommend reviewing the full ingredient list and patch testing before incorporating any new product into your routine.
Discontinue use if irritation occurs.

Orders are processed within 2–5 business days, excluding weekends and holidays.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly extended during product launches, promotional periods, and holidays.

Shipping costs are calculated at checkout based on your order and delivery location.

Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking information.

Please allow some time for the carrier to update tracking information after your shipping label has been created.

Please contact us at info@bynouri.com with your order number and details about the issue.

If your item arrived damaged or you received an incorrect item, please include photos of the product and packaging so our team can assist you as quickly as possible.

Due to the personal and hygienic nature of skincare products, all byNouri sales are final and non-refundable.

We are unable to accept returns or exchanges once an order has been placed.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at info@bynouri.com with your order number and photos of the product and packaging so our team can review the issue and assist you.

We begin processing orders quickly. If you need to request a change or cancellation, please contact us at info@bynouri.com as soon as possible.

While we cannot guarantee that an order can be changed or canceled once it has entered processing, we’ll do our best to assist you.